Can AST Sports duplicate a patch that I currently have?

Absolutely, we duplicate thousands of patches, including letter and activity patches, every year for many schools across the country.


Can AST Sports help me design my chenille patch or embroidered logo?

AST Sports can take your idea and create a working chenille patch design or embroidered design. There is a $65.00 minimum charge for design services and $20.00 per half hour art charges. The customer is responsible for approval of the final design. Also, image files and stitch data is the property of AST Sports.

Does AST Sports offer complete packages, such as Letter Jackets, Duffel Bags, Team Apparel and Team Banners?

AST Sports has contracted with many school districts to provide a complete selection of team uniforms, clothing and booster items.


Does AST Sports offer custom felt and yarn colors?

Yes, we can. There may be a minimum order quantity because of dye lot minimums. Please contact us for further information.


Does AST Sports offer discounts?

AST Sports offers a yearly membership for our customers. With your $20 membership you will receive 1 year of FREE Skate Sharpening and 10% off all your in-stock purchases.

AST Sports also offers wholesale discounts on our chenille patches to schools, clubs, organizations and other businesses wanting to re-sell the patches. Please contact us for more information to be set-up as a wholesale customer.

Discounts not valid on closeout items and are not valid with other offers. AST Sports reserves the right to change or discontinue the discount programs at any time.


Does AST Sports offer letter jacket cleaning?

Yes, AST Sports does offer letter jacket cleaning. We will have your jacket professionally cleaned and restored using environmentally friendly processes such as liquid carbon dioxide (CO2). The cost is $45 per jacket and takes about 2 weeks.


Does AST Sports offer other types of patches such as embroidery?

Yes, AST Sports can be your source for custom embroidery or tackle twill as well as chenille patches.


Does AST Sports require a minimum order?

AST Sports has NO MINIMUM ORDERS. We can accommodate any order 1 to 10,000.


Does AST Sports sell sports equipment online?

At this time we do not sell sports equipment online. Please give us a call or stop by our store at 9749 Hart Blvd, Monticello, Minnesota to see if we have what you are looking for.


Does AST Sports ship internationally?

Absolutely. We can accommodate any order, even international. Please call or email us and we will provide you with an accurate shipping quote.


How do I open a wholesale account?

If you are looking for chenille patches for your school, organization, club or business please email Kayla at kayla.astsports@tds.net for further information to be opened as wholesale customer with AST Sports.


I have an image or stitch file created by another company, can AST Sports work from this?

In most cases we can take other stitch files and convert them to work with our equipment. Please contact us for further information.


If I buy a pair of skates, will they come sharpened?

Yes. You let AST Sports know how you like your skates sharpened and we will custom sharpen them free of charge and have them ice ready when you leave. If you would like, your skate purchase includes a skate baking which is also free of charge. This process will take approximately 30 minutes and require a 24 hour waiting period before skating. Skate baking will help with the break-in time for your new skates. This offer only applies on the purchase of ice skates and not on subsequent sharpenings.


What are AST Sports' customer service hours?

Monday - Thursday: 9:00 am - 7:00 pm CST

Friday: 9:00 am - 6:00 pm CST

Saturday: 9:00 am - 4:00 pm CST


Excluding Holidays

Customer Service Number 855-881-8527


What are AST Sports' lead times?

Please allow 2 weeks on stock and previously ordered custom chenille patches and embroidery and heat transfers.

Please allow 3-4 weeks including design set-up on custom chenille patches and embroidery.

Please allow 6-8 weeks for letter jackets that are not currently in stock.


What if I have questions about what size jacket to buy?

Sizing letter jackets is not an exact science and, unfortunately, the online fitting guides will only "get you in the ballpark." Please keep in mind how many more years the student will be wearing their jacket to give them growing room. A good idea is to have your son/daughter try on their friends' jackets if you are not able to get to our store to try the jackets on.


What is AST Sports' return and exchange policy?

Unfortunately, all custom orders including letter jackets, chenille patches, embroidery orders and heat transfers are non-refundable. These patches are custom-manufactured and cannot be returned once production has begun. Please fully review your order for errors before submitting. If you find an error after you have placed your order, please contact us as soon as possible, there may be additional fees to correct your order.

If you are not completely satisfied with your stock in-store purchase please call AST Sports at 855-881-8527 within 30 days to arrange return. Be sure to save original receipt. Product must be returned unused in original packaging. Return of under garments such as jocks and supporters will not be accepted. Exchanges due to AST Sports error will be shipped at no additional charge. COD's will not be accepted.


What is the largest Chenille patch AST Sports can create?

If the total patch size is under 18" x 18", we are able to create your patch in one piece. If the patch is larger than that, it can be created in segments and sewn onto a bottom felt or other cloth media.


What methods of payment can I use?

When ordering online AST Sports accepts Visa, MasterCard and PayPal. When ordering in our retail store AST Sports accepts Visa, MasterCard, Cash or Check.


What options do I have to place an order?

While we prefer our chenille orders to be placed online, you can always call 855-881-8527 with questions. You can fax us at 763-295-5574 or visit our retail store at 9749 Hart Blvd, Monticello, Minnesota.


Will AST Sports accept special orders?

Yes. If there is an item you do not see on our website, contact us and we will get you pricing and availability information.  If the information is agreeable to you, let us know if you would like it ordered.


Will AST Sports bake my skates purchased from another retailer?

Yes. We will bake any pair of skates, whether used or new from another retailer for an additional fee.


Will I be charged tax?

AST Sports must charge 6.875% Minnesota state sales tax on all products being delivered within Minnesota, unless a Tax Exemption form is on file. All other orders will not be charged sales tax.